Information we collect
When you submit an RFQ, Quick Inquiry, email, WhatsApp message, or download form, we may collect your name, company, email, country / target market, phone or WhatsApp, product interest, project description, uploaded file name, and project information you choose to provide.
How we use the information
We use this information for project review, inquiry follow-up, quotation communication, quality-document confirmation, customer support, website security, and marketing-performance measurement.
Project information and confidentiality
Customer drawings, 3D files, samples, specifications, standards, and project information are handled as confidential. NDA can be signed before detailed technical review when required.
Third-party services
The website may use services for email delivery, hosting, analytics, ad measurement, and direct communication. Non-essential analytics or marketing scripts load only after cookie consent.
Data retention
We keep information only as needed for business communication, project review, compliance, and customer support. You can contact us to correct or request deletion of personal information.
Contact
For privacy or project-document handling questions, contact info@ktech-casting.com.